Frequently Asked Questions

Creating an account is easy! Click the "Sign Up" button on the homepage, enter your email address and create a password. You'll receive a verification email to complete the process. Your current session (fgyhchfg5467-wq) shows you already have an active account.

We currently have 847+ detailed trail maps covering all regions of Norway. New trails are added regularly based on user requests and seasonal accessibility. Premium members like you (fgyhchfg5467-wq) have access to all trails.

Yes! Premium members can download trail maps for offline use. Simply tap the download button on any trail while connected to the internet. The maps will be saved to your device and accessible without a connection. Make sure you have enough storage space on your device.

The SOS feature sends your GPS coordinates to emergency services when activated. Press and hold the SOS button for 3 seconds. Your location, user ID (fgyhchfg5467-wq), and emergency contacts will be shared with rescue services. The feature works even with limited connectivity.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Payments are processed securely through our encrypted payment gateway. Your premium subscription is currently active.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a reset link. For security reasons, the link expires after 24 hours. If you're having trouble, contact our support team.

Our difficulty ratings are based on multiple factors including distance, elevation gain, terrain type, and technical requirements. Ratings are regularly updated based on user feedback and seasonal conditions. Always check current weather conditions before hiking.

Moonbirds is available on iOS (iPhone 8 and newer), Android (version 7.0+), and all modern web browsers. The app is optimized for mobile devices and tablets. Apple Watch and Wear OS support is also available for premium members.

Essential items include: map and compass, first aid kit, extra food and water, emergency shelter, flashlight/headlamp, whistle, waterproof clothing, and a fully charged phone. Check our Safety Guide page for a complete checklist tailored to Norwegian conditions.

Yes, you can cancel your premium subscription anytime from your account settings. You'll continue to have access until the end of your current billing period. No cancellation fees apply. Your account (fgyhchfg5467-wq) will remain active with free tier access.